Privacy policy

Privacy Policy

At "Chiikawa Market" (hereinafter referred to as "this site"), we collect the minimum necessary personal information to ensure that all users can use our services with peace of mind. 

We take the utmost care in protecting the personal information you provide.

Our Privacy Policy is as follows:

• We are committed to exercising the utmost care in protecting the personal information of individuals, organizations, and corporations registered as members. This information will only be used to develop and provide the most advanced features and services on this site.
• This Privacy Policy applies only to the services provided on this site. (The scope is defined in Section 1 below.)
• We will not use your information for purposes other than those specified herein, except where explicitly stated. (Purposes are defined in Section 2 below.)
• We will not disclose your information to third parties except where explicitly stated herein. (Management is defined in Section 2 below.)
• We will regularly implement appropriate management methods as defined in this policy.
• This site may change its Privacy Policy without the user's permission. When this site makes changes to the acquired personal information, changes in usage, or changes in disclosure, we will notify users by publishing the changes on the announcement section of our website and reflecting them in this Privacy Policy, so that users can be aware of the content.

1. Scope of This Site's Privacy Policy

• This Privacy Policy applies when members use the services of this site. 
• Personal information collected when members use the services of this site will be managed in accordance with this site's privacy policy.
• This site's privacy policy applies only to services directly provided by this site. Services of other organizations or companies linked to this site are outside the scope of this policy.
• Use of this site's services is at the user's own risk. 
• This site assumes no responsibility whatsoever for any damage resulting from the use of various information obtained from our website or from other websites linked to our website.

2. Collection and Use of Personal Information on This Site

This site requires some personal information from members to develop and provide the most advanced features and services.

• Shop ID and Password Management: You are responsible for managing your shop ID and password. 
  
  1. We recommend regularly changing your password and avoiding easily guessable information such as names, birth dates, or phone numbers. 
  2. Do not disclose, lend, or transfer your password to anyone, including acquaintances or friends. 
  3. Please do not write your password in inquiry emails or on our website's Q&A section.
• Use and Provision of Collected Personal Information: Collected personal information will only be used to the extent necessary to provide the services of this site and will not be provided to any third party except in the following cases:
• When there is the member's consent.
  
  1. When sending an email to the member to request consent for the use of personal information.
  2. When disclosing to the extent necessary to companies (e.g., outsourced businesses) with whom we have already concluded a confidentiality agreement.
  3. When sending promotional emails or direct mail to members from us or our business partners.
  4. When a member's actions on this site violate this site's policies/notices, terms of use, etc., and it is deemed necessary to protect the rights or property of other members, third parties, or our company.
  5. When disclosure of personal information is requested by a court, administrative agency order, or other legal provisions, or when it is necessary for criminal investigations, prevention or exclusion of infringement of third-party rights, or other similar necessities.
• Members agree in advance that their personal information may be used by us in the methods specified above and will not object to such use.
  
• Furthermore, this site may share members' personal information with our business partners in the following cases:
  
  1. When there are business reasons, such as special services for members.
     In such cases, we will obtain the member's consent before providing the information, and we will not provide it without consent.
  2. When creating statistical data, conducting market research, or performing data analysis. 
     In such cases, only processed information that cannot identify specific individuals will be provided.
• Shopify Information: This site is operated using "Shopify," an e-commerce platform service provided by Shopify Inc. and Shopify Commerce Singapore Pte. Ltd (collectively referred to as "Shopify"). Therefore, in addition to this Privacy Policy, Shopify's privacy policy (https://www.shopify.com/jp/legal/privacy/consumers) may also apply. Furthermore, Shopify may process your data when you visit and make purchases on this site (including for the purpose of providing services based on your interactions with merchants other than us and with Shopify). Your information may also be shared with Shopify and other third parties who may be located in other countries to allow Shopify to provide you with services (including services that incorporate data obtained from your interactions with merchants other than us and with Shopify). Information regarding the names of foreign countries where Shopify is located is as follows. By agreeing to this Privacy Policy and using this site, you agree to the provision of personal information to Shopify as described in this section.
  
1. Names of countries where Shopify is located: Canada, Singapore
2. Information regarding personal information protection systems in those countries: Please refer to the website of the Personal Information Protection Commission (Canada: https://www.ppc.go.jp/enforcement/infoprovision/laws/offshore_report_canada/, Singapore: https://www.ppc.go.jp/enforcement/infoprovision/laws/offshore_report_singapore/)
3. Information regarding measures taken by the third party for personal information protection: Please refer to the Shopify privacy policy mentioned above.

3. About Cookie

• Cookies contain information about access to this and other sites and are used by many sites to provide useful features to users. Cookies do not contain any personal information (name, address, email address, phone number) of the site user.
• This site uses third-party advertising distributors who use cookies to deliver advertisements based on information about your past access to this and other sites. 
• By using advertising cookies, Google and its partners display appropriate advertisements to site users based on information about their access to this and other sites. 
• You can disable personalized ads in your ad settings. For information on how to disable them, please refer to here.

4. About access analysis tools

• This site uses the access analysis tool "Google Analytics." Google Analytics uses cookies to collect traffic data. This traffic data is collected anonymously and does not identify individuals. Data collected through the use of Google Analytics is managed based on Google's privacy policy. You can refuse this collection by disabling cookies; please check your browser settings and perform the refusal setting. For information on how to opt out of Google Analytics for browsers, please refer to here.
• This site uses Meta Pixel from Meta for the purpose of delivering advertisements based on usage status and customer interests, and for measuring advertising effectiveness. Information acquired by Meta through Meta Pixel does not include personally identifiable information such as names or email addresses and is managed based on Meta's privacy policy. Furthermore, we can only access information related to user activity tracking provided by Meta. For information on how to opt out of Meta Pixel, please refer to here.

5. Contact

If you have any questions about the privacy policy described herein, please contact us via the inquiry form.

Established December 4, 2020
Revised on August 21, 2023
Revised January 14, 2025
Revised on July 24, 2025